Give the new account a name in Duo Mobile and tap Save to return to the accounts list.įinally, tap the indicator next to the account name in Duo Mobile to generate a passcode which expires in 30 seconds. Use Duo Mobile to scan the application's QR code shown on your screen. Scan the QR code with your camera to add the account. If the new account you want to add shows you a QR code to scan with an authenticator app, tap Use QR code from Duo Mobile's Add account list.Open Duo Mobile and tap Add in the upper right of your accounts list to go to the account type selector. When configuring the authenticator app in your application you'll usually be shown a QR code to scan.Ignore any mentions of Google Authenticator or other mobile applications - you'll be using Duo Mobile instead. Follow the instructions to turn on two-factor authentication (sometimes called two-step verification) for your account using an authenticator app.Install Duo Mobile for iPhone/iOS or Android.If you become locked out of those services and don't have a backup of your accounts in Duo Mobile, you'll need to contact the support team for that application or perform the account recovery process for each of those third-party applications. There is no need to sign-up for an organizational account on duo.com if you only want to protect your personal accounts.ĭuo does not have access to your third-party accounts or account credentials and cannot assist in account recovery beyond Duo Mobile backup and restore.īe sure to save any recovery information given to you by the application when you set up two-factor authentication, and enable account backup and restore in Duo Mobile if you set it up to generate passcodes for logging into these applications. Use Duo Mobile to generate these passcodes, and keep all your accounts in one app. If you are prompted to add a credit card, you can dismiss that request.Some online services and web applications, like Instagram, Facebook, and Snapchat, let you protect your account with a mobile-generated passcode.You cannot use your U-M Google email account with Google Play. To launch the Google Play Store app, you need to have a consumer GMail account associated with your Android device.Your device must be on a Duo-supported version of Android.On your Android smartphone or tablet, launch the Google Play Store app. ![]() Tap Get and then Install to download the app.Note: Your device must be on a Duo-supported version of iOS. On an iPhone, launch the App Store, or on an iPad, tap iPhone Apps at the top of the screen.If you are unsure which option you want to use, refer to Options for Two-Factor Authentication for more information.We do not recommend this option as it is dependent on additional configuration that is not currently in place at U-M. Duo Mobile has setting named "Duo Restore" that is designed to transfer your Duo accounts when you get a new device. The camera access is only used to scan a code as part of the activation process.
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